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FREQUENTLY ASKED QUESTIONS
Following are some of the frequently asked questions from our knowledge base. You can find answers to most common issues here. You can also search the knowledge base by clicking on the SEARCH FAQ link above.
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How do I run 1706S Software on a computer with Windows NT, 2000 or XP? Running 1706S Software under Windows NT, 2000 or XP requires special configuration settings to load the display driver and also to recognize the software protection key on some computers. For computers where the following solution does not work, a DOS/Windows dual-boot setup may be required.1.Copy the attached files to the directory where 1706S is installed
2.Open the Autoexec.nt file with NOTEPAD and correct the path statement to reflect the directory where 1706S is installed
3.Create a new shortcut, connecting it to any one of the .EXE files in the 1706S directory
4.Right-click on the shortcut to edit its properties
5.On the Program tab, change the Cmd Line program name from the from the exe name to ICONFIG.BAT
6.Click on the Windows NT button and change the Autoexec and Config Filename paths to point to the 1706S directory
7.If the program does not recognize the dongle, edit Autoexec.nt, removing the rem from line containing InitPort. For example: Your PC's LPT1 port is at $0378 but in a DOS window NT is telling DOS that it is at $03BC. When you run the program, InitPort will change the port address, before launching 1706S. See InitPort.txt for command line options.
8.For the SLU, simply copy and rename this shortcut, then edit its properties to change the Cmd Line program to SCONFIG.BAT
9.The files are zipped up in 1706sntfix.zip. Download it and unzip it.Document Links: 1706SNTFix.zip
Temperature values are not accurate with B type T/C if Cold Junction Compensation is usedThe configuration involves a Thermocouple input module on the MOD 30ML. The controller is configured with a TIM module and TI blocks with CJC. The TIM block is configured as a B type thermocouple. The compensation works properly at some temperatures, but not at others.
This problem is seen only with the B type thermocouple configuration. The type of CJC selected (internal, built-in or modular) does not have any effect on this. It is also quite likely that the built-in inputs would experience the same problem with Type B thermocouples.This problem and solution have been discussed in detail in the Technote TNML0501-1 (file anme B Type TC problem.pdf). A sample configuration is also included in the atest Gallery file. The file name is Defaultgallery.zip. You can download it from the Downloads page.Document Links: B Type TC problem.pdf
Runtime Error 200 when installingWhen installing Application Builder (2006S) software on fast computers (200MHz+), a "Runtime Error 200" is received and the installation program quits.Download the INSTALL.ZIP from the link below, Extract the INSTALL.EXE file to diskette one, replacing the original file with the updated one.Document Links: install.zip
Unable to run application builder on Laptop No Mouse Driver LoadedWhen starting the Application Builder ver 4.01 on a IBM Omni Book laptop running Windows 95 using the pif icon.
Gives me an error that it cannot find a mouse driver then terminates. I have a PS2 mouse driver installed for windows. I am looking for a work around for this.You need a DOS real mode mouse driver. This can be found in the disk that came with the mouse. Or you can use Microsoft/ Logitech/ other dos mode driver depending upon the manufacturer. You may also have to run in DOS mode (select DOS mode while rebooting) for communicating with the instrument (upload/ download/ status page)
Import Problem: Some connections not created on import of Application Builder database 1. Load the database into the Application Builder software.
2. Create and print a database report of Connections only, for reference.
3. In ViZapp, compile the imported database and view the error log. Note that the errors are reported in pairs. The first line of each pair indicates the source of the error. The second line indicates the destination of the signal.
4. Open the compound indicated in the first error.
5. Double-click on the first error in the information window.
6. Click Cancel to close the Algorithm Properties window.
7. Right-click on the highlighted compound and select Open Compound.
8. In the Compound Signals window, select the Outputs tab.
9. Click once on the name of the signal that was reported in the error message.
10. Move the cursor to a blank space near the block where the signal should come from.
11. Click once to place the terminal.
12. Click on Multi-Segment in the Algorithms window.
13. Click on the block for the signal source and double-click on the correct output signal.
14. Draw a line, connecting this signal to the new terminal.
15. Right-click and select Close Compound.
16. Repeat steps 3 through 15 for the next pair of errors.
Document Links: ViZapp Database Import Problem.pdf
How do I find the status of the Modcell instrument from the RED and GREEN Status LEDs?There are a few combinations of the red and green LEDs on the instrument. The combinations are the LED continously lit, flashing or off. The status of the instrument and the diagnostic alarms if any are indicated by the Red and Green LEDs. Click on the link below to see a complete table that lists the combinations, problem, possible cause and action to be taken.Document Links: redgreenleds.pdf
I get the error "Main database invalid" after I download a database to MOD 30ML/ Modcell controllerThis error is reported in Application Builder or ViZapp after downloading the database to the instrument. The instrument willl not go to RUN mode, it will not run the downloaded database. It will be in DEFAULT mode.The reasons fo this problem could be one of the following. The first step in solving this problem is to read the diagnostics from the instrument. It is easier in MOD 30ML as you can press the Alarm key and read the alarm on the display.
1. Communication port mismatch detected during database downlopad.
Fix: Verify that the databse contains an ICN block or MSC block which matches the instrument communication module. Matching includes slot numbers, module type and module address switch setting unless ANY is configured in the block.
For MOD 30ML, check the module as well as the built-in comunication port jumper.
2. Instrument is unconfigured (no valid databse).
Fix: Load a valid databse.
3. Main database checksum error.
Fix: Load a valid database.
Does Application Builder software or ViZapp support the firmware/ ID module version in my MOD 30ML or Modcell?This problem is about the compatibility between firmware version in the controller and the configuration software.Refer to the Software Revision Table by clicking on the Doc Links below.Document Links: swrev.pdf
How do I find if the ICN Interface Software (Device Driver) 1716S is supported by a particular version of the PC-30 (1711S or 1712S) Software?This problem is about the compatibility between the MOD 30 or ICN Interface software and the PC-30 Workstation or Runtime Software.Refer to the Software Revision table by clicking on the Doc Links below:Document Links: swrev.pdf
Can I use the active current input module 2012A in place of the passive current input module 2002A?On my current installation I have installed two 2012 2-wire
transmitter input modules. The correct modules should be 2002
as the transmitter is a "4-wire" device. The ViZapp is configured
as a "passive" input module. The two 2012 modules seem to work perfectly.
(We took a 2002 module from another module and it gave the identical
reading as the 2012.) Am I going to have trouble with using
the 2012's configured as passive?This may work just fine ... IF the transmitter can dissipate the extra voltage, without overheating or breaking down.
This answer is based on the assumption that the transmitter's power supply is connected in series with the module's power supply.
If the transmitter has an internal supply, its specifications probably do not indicate what the maximum supply voltage can be.
If you are using an external bulk supply with a 2-wire transmitter, you should have access to this rating.
How do I transfer data from MOD 30ML/Modcell to Microsoft Excel Spread sheet?I want to transfer data from MOD 30ML/Modcell to a DDE client like Microsoft Excel. The application could be to execute calculations in Escel spreadshhet or for reporting purposes.The Xmodbus OPC Server can double as a DDE Server. It can send data it collected from MOD 30ML/ Modcell or even standard Modbus devices like Commander controllers via DDE (Dynamic Data Exchange) to DDE client packages like Microsoft Excel. So it is possible to get values into a spreadsheet and then use Excel's capabilities to perform calculations or even generate reports.
To perform a DDE transaction from a DDE Server (Xmodbus OPC Server) to a DDE client, you need to configure a datapoint in the client (Excel) with the follwing syntax:
servername|'devicename'!variable
where servername = XMBOPC,
devicename = name of the Xmodbus Device in the OPC Server and
variable = variable from Name column in OPC server.
It is recommended that you assign Alias names to variables in the CL block in ViZapp, to avoid having to enter the entire path for the variable in the DDE spreadsheet. Refer to the attached example file DDExample_ML.xls. In this file the device name is: DDEexample_ML and the tag/variable names are PV, SP and OP.
Download the DDEexample.zip file and unzip to get the DDEexpample.xls sample file.Document Links: DDEexample_Ml.zip
How do I connect built-in ICN and RS-485 to a MOD 30 replacement version of MOD 30ML?The pin-outs are not availableYou can connect built-in RS-232 and modular ICN simultaneously for a replaced MOD 30 controller. However if you want tot use built-in ICN and modular RS-485, you need the second MOD 30 cable and an extra section in the Standard Termination panel. The termination details are given in the manual. Some additional information is in the file in the document below:
MOD 30ML/MODCELL instrument reports an Overconfigured diagnosticResolving an “OVERCONFIGURED” Diagnostic:
The overconfigured diagnostic indicates that it is taking longer than the configured time to execute the database.
This usually is not a problem, if it occurs occasionally. If the diagnostic is continuously active, the database should be revised to correct the error.
To eliminate the overconfigured diagnostic, there are three directions that can be taken.
1. Increase one or more of the group scan interval times
2. Optimize the configuration for more efficient operation
3. Remove some of the functions from the database
The easiest solution would be to increase the scan interval times, assuming that acceptable updates could still be performed. The best solution may be to implement a combination of all three actions.Document Links: overcnfg.pdf
Forgot my MOD 30ML / Modcell Configuration/Tuning PasswordCan't configure / Tune the instrumentCall Technical Support.
I want to buy Spares / Parts of MOD 30ML/Modcell.The parts/spares are available for purchase. Spares are available at sub-assembly levels. Refer to the spares price list or contact customer service.
Refer to Control Solutions Parts.htmlOther Links: spares.htm
Are Control Solutions Products (MOD 30, MOD 30ML, PC-30, 2020W Industrial Workstations, Modcell, Controller, Math Unit, SLU etc) Year 2000 (Y2K) compliant?Yes. The following products do not use any active dattes and they are Year 2000 compliant:
MOD 30 Controller,MOD 30 Math Unit, MOD 30 SLU ….
MOD 30Ml and MODCELL are enabled with data and time functionality, but do not use them for running. SO they are Y2K compliant. However if you used the date in calculations in the control strategy, make sure that they are configured correctly.Document Links: Y2KMOD.pdf
How do I execute events based on time in MOD 30ML/MODCELLFor example, you want to make a digital output high at 7 am everyday.You can do that in an expression block. Type the following expression in your expression block:
If Time >= 07:00:00.000 then True else False
and connect the TIMEDAY attribute of the Interface block as an input to the expression block (input name: Time).
The result of the EX block should be configured as Discrete. Connect he Result of EX block to the desired logic or a DOM block.
How do I Download/Upload with 1706S Instrument Configuration Software on faster computers?Try lowering the baud rate for the communication. Do this in the 1706S Software setup and on the minilink using the jumpers.
Where are the electrical connections for 120 to 350Vdc on the 2002N Modcell instrument?The 120 - 350 VDC power is connected at the AC connection terminals on the 2002N instrument. Connect the Positive to L1 and Negative to N/L2.
How do I connect to attributes that are not connectableExamples of atributes that are not connectable are: Alarm setpoints in PA, PAD blocks, SPMS, OPMS in PID block.If you can not see an attribute in the connection list (Incoming Inputs) of the block, then you can not connect to it by regular connection. But you can use the SM block (Supervisory Mesage). The SM block can be used to set or write values to an attribute. This setting/writing has to be initiated by a low to high transition of a discrete signal and is a one time transaction. For updates (writing or setting of the value at specified intervals), you need to initiate the transaction at regular intervals. The SM block has three connections: The destination (SETENTRY), the source of the data or the value (DATAINPUT) and the trigger input (SENDIPUT). If you want to send attributes over the ICN, then you need to specify the ICN address and the IC/OC block occcurances as well. Refer to the SM block reference for more details.Document Links: SMExmpl.cdb
Can I do AGA(3) type flow calculations in MOD 30ML?Is there a compound available from Rochester or any other source that I can use?We are currently developing AGA(3) gas flow calculation for a customer. We will try to make it as generic as possible and then make it availble for our channels.
I configured an RSK (ramp/soak) block in MOD 30ML / Modcell. I compiled OK and downloaded successfully. But my RSK values do not seem to start!This is typically because, in the RSK block, the default initial value for the state is HOLD. Change it ot RUN in your configuration, recompile the database and download to the instrument. If you had this configured Ok originally, then it might be due to something else. Check your configuration.
How do I buy manuals and other documentaion for Control Solutions products?Can they be ordered as regular items?You can buy the manuals as you would buy the products. Refer to the link below for available manuals and other documentaion and buy them from our sales channels by specifying the model number.
I get an error that reads "GetAddress Unspecified Error" while downloading from ViZapp or trying to communicate with the instrument.Not able to communicate using the Xmodbus OPC ServerThis can occur if the instrument is not on the bus (Modbus RS-232 or 485) or the instrument address is wrong in the Xmodbus OPC Server file (Device Address). Check the address of the instrument and make sure the instrument is on the bus. Make sure that the comm port parameters like baud rate, stop bits, data bits match between the instrument and the OPC Server Comm port configuration. Download or try to communicate again.
I get an error that reads "SendPacket Unspecified Error" while downloading from ViZapp or trying to communicate with the instrument.Not able to communicate using the Xmodbus OPC ServerThis can occur if the communication parameters that are configured in the instrument are different from the Xmodbus OPC Server file (Device Address). This can also occur if the comm port selected for the device in the OPC server is different from the actual port to which the instruemnt is physically connected. Meke sure the comm port parameters and the port itself are configured the same at both ends and try downloading again.
Check the address of the instrument and make sure the instrument is on the bus. Make sure that the comm port parameters like baud rate, stop bits, data bits match between the instrument and the OPC Server Comm port configuration. Download or try to communicate again.
Where do we buy MOD 30 parts from?Does MicroMod still sell parts for old MOD 30 products?We might still have some MOD 30 parts available, but can not guarantee the availability. Contact our Factory for more information.
I am not able to get into configuration mode in MOD 30You need a password to configure MOD 30 instruments using the Portable Configurator. Contact technical support for information.
Dialogs are not displaying text in EnglishDialog boxes are showing German or some other language instead of English.
This can occur when another program incorrectly installs a localized version of a DLL.Set Windows Explorer options to show all files, including hidden and system.
Perform a search for MFC42LOC.DLL on the entire hard drive for this file.
If found, rename all instances of the file to MFC42LOC.OLD, then reboot the computer.
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